It’s time to take’m out to the ball game! Your smart devices that is. This year’s Technology in the Park 3.0 will focus on how the great technologies your business runs on can be integrated with mobile devices. We encourage you to bring your iPads, iPhones, any Android phone or tablet with you and explore what apps are out there that you can take advantage of.
The event will be broken in to two areas. One will be a trade-show style set up where you can ask any questions you may have for experts from Mitel, VMware, March Networks, Extreme Networks, PrairieFyre Contact Center, Oaisys Call Recording, Crytycal Services Management, Identatronics or Polycom. The other area will host six expert breakout sessions presented by our manufacturers. The session descriptions can be found below.
After the technology exploration ends we’ll all head to the Dew Deck in Miller Park to watch the Brewers take on the Cubs! Be sure to register today. Seating’s limited.
“Productivity Tools and New Trends in Contact Center”
PrairieFyre, Jason Smith
Mitel Customer Interaction Solutions/Contact Center Management software continues to evolve with new features and functionality including compatibility with mobile devices. Learn about advances in interactive call control, database integration (CTI), integration with social networking sites, automatic outbound dialer applications as well as an overview of general capabilities. In addition the next generation Interactive Voice Response (IVR) software will be introduced. Attendees will learn how to optimize phone coverage and accurately forecast future requirements to minimize overstaffing and save money!
“Analog or IP Video Security – You make the call”
March Networks, James (Jim) Pralle and Ken Kreterfield
Video security deployments have evolved from generic independent analog appliances to purpose-driven, integrated, network dependent server-based systems. As a result of this technology shift, IT departments are becoming increasingly involved in the implementation and management of video and cross-departmental collaboration. We’ll compare & contrast the operational and network considerations of an analog hybrid vs. an all-IP video system. We’ll also be showcasing our new March Networks Cloud service – a plug-and-play mobile solution for surveillance and operational awareness on the go.
“Taming the BYOD Chaos”
Extreme Networks, Rohit Dhingra
Extreme Networks is addressing the growing bring-your-own-device (BYOD) trend with an initiative that includes new Ethernet switches, a new access point and identity management capabilities that touch both wired and wireless networks. The Intelligent Mobile Edge Solution – what do you get when you mix equal parts of Summit X440 Intelligent Edge switches running ExtremeXOS with best-in-class Wi-Fi APs and controllers and sprinkle on some Ridgeline network management pixie dust? You get the cure for the BYOD (Bring Your Own Device) blues, the Intelligent Mobile Edge Solution.
“Managing your Workforce and Securing the Workplace”
Identatronics, Mike Grzegorek and Rich Johnson
In today’s financial landscape, business owners and managers are being held more accountable than ever before. To remain profitable it’s necessary to control all non-fixed costs and to assure the security of physical and intellectual property. Identatronics CeleriTime and vIDix Suite solutions can provide these controls in a cost effective, affordable, and efficient manner. Learn how these solutions can help you meet your goals.
“Unifying Communications through all Devices”
Mitel, Jason Nuss
In this session Mitel will discuss some of the ways they are enhancing their mobility portfolio. They will cover the latest integrations to smartphones such as Android, iPhone, and Blackberry as well as enhancements for tablet devices. They will discuss recent software changes that have enhanced the mobile call center and will touch on some recent accessory additions that enhance mobility.
“The Proliferation of Video and Unified Communications through Mobility”
Polycom, Chris Zawoyski
In a world in which eight and a half billion YouTube videos are streamed monthly, the latest generation has been raised on video and social connectedness. Within this context, it’s not surprising that video conferencing is also on the rise. It’s becomingly increasingly recognized as a mission-critical capability for businesses and a solution that pays for itself within months by reducing travel expenses while improving teamwork, collaborative decision making, organizational productivity, and employee and customer engagement.
And now, mobile video conferencing is poised for explosive growth as well, driven by the demand for visual communication, an increasingly remote workforce, and a convergence of technical advances.
Polycom’s vision is to make it possible for millions of people to use video collaboration as their preferred method of communicating – easily, reliably and securely – no matter what network, carrier, protocol, application or device they use.
