“Our staff had little transition time in learning the new system, and I feel that was due to the extensive training from the support staf...
“Goodwill’s expected payback from its investment in the Mitel 3300-ICP is under 3 years. That’s a quick payback for a system that’s expec...
“We gained considerable confidence from ESG, from the comprehensive demos, to thorough phone system proposals to ESG’s knowledgeable pers...
“Since installing the Mitel 3300, we are using 40% less resources in our call center yet we are providing better customer service.”
“What captured our attention almost immediately was ESG’s thorough product knowledge and its proven comprehensive implementation plan.”
“Switching to the Mitel 3300 was uneventful. Hardly anyone (in the hospital) was aware that we installed a new VoIP phone system.”
"An advantage we have with ESG is we don't have the implementer and the manufacturer pointing fingers at each other. If we have an ...
Your help desk has always been helpful. If they need to escalate the problem they do. I'm very happy with your support